Shipping Policy

Shipping Policy

Thank you for choosing Tasmanian Forest Trees for your tree purchase. We are dedicated to providing you with exceptional service and ensuring your trees arrive safely and promptly.

Processing Times:

• Orders are typically processed within 1-2 business days after payment is received.

• During peak seasons or periods of high demand, processing times may be slightly longer. We appreciate your patience and understanding during these times.

• Pre-ordered items will need to have growing times associated with individual items processing times and once grown completes the standard delivery times below will apply.

Delivery Times:

• Delivery times may vary depending on your location and the selected method chosen at checkout.

• For orders within Tasmania, Australia, standard delivery times typically range from 3-7 business days after processing.

• Please note that delivery times may be longer for remote or regional areas.

• We offer express shipping options for customers who require faster delivery. Please select the express shipping option at checkout for expedited service.

Shipping Providers:

• We partner with reputable shipping carriers to ensure the safe and timely delivery of your trees, such as Jet Couriers Tasmania.

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.

Shipping Costs:

• Shipping costs are fixed depending on location and the option chosen at checkout.

• Shipping costs will be displayed at checkout before you complete your purchase.

International Shipping:

• At this time, we only ship within Tasmania, Australia. We do not offer international shipping options.

Afterpay:

• If you choose to pay for your order using Afterpay, please note that your order will still be subject to our standard processing and delivery times as outlined above.

• Afterpay is a payment method that allows you to make purchases now and pay for them later in four equal installments. For more information on Afterpay, including their terms and conditions, please visit their website.

Questions or Concerns:

• If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact us. Our customer service team is here to assist you and ensure you have a positive shopping experience with Tasmanian Forest Trees.

Thank you for shopping with us!